Informativa sulla privacy
Last Updated: September 22, 2026
NOVOFLOW respects your privacy and is committed to protecting the personal information you provide when visiting www.chinawiperblades.com (the “Website”).
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.
By using this Website or submitting information through our contact forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a quotation, download a catalog, or communicate with us through the Website.
This information may include:
- Your name
- Company name
- Email address
- Telephone or WhatsApp number
- Country or region
- Business type
- Product interests
- Purchasing requirements
- Inquiry details
- Other information you choose to provide
We may also automatically collect certain technical information when you visit the Website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the Website
- Referring website or traffic source
- General geographic information
- Website interaction and conversion activity
This information is mainly used for website analytics, security, performance improvement, and marketing measurement.
2. How We Use Your Information
We may use the information we collect to:
- Respond to product and business inquiries
- Prepare quotations or product recommendations
- Provide catalogs, technical documents, or product information
- Communicate about OEM, ODM, private label, wholesale, or distribution opportunities
- Follow up on potential business cooperation
- Improve our products, services, and Website
- Analyze Website traffic and user behavior
- Measure the effectiveness of marketing and advertising campaigns
- Detect spam, fraud, or security issues
- Maintain business and communication records
- Comply with applicable legal or regulatory requirements
We do not sell personal information to third parties.
3. Contact Forms and Business Inquiries
When you submit a contact form, quotation request, catalog request, or other inquiry through this Website, the information you provide may be stored and used by NOVOFLOW to respond to your request and evaluate potential business cooperation.
Submitting an inquiry does not create a contractual relationship between you and NOVOFLOW.
Information submitted through the Website may also be forwarded internally to relevant sales or customer service personnel in order to respond to your inquiry.
4. Email and WhatsApp Communications
If you contact NOVOFLOW by email, WhatsApp, telephone, LinkedIn, or other communication channels, we may retain your contact information and communication history for business follow-up, customer service, quotation preparation, and record-keeping purposes.
Your use of third-party communication platforms is also subject to the privacy policies and terms of those platforms.
5. Cookies and Similar Technologies
This Website may use cookies and similar technologies to improve website functionality, understand how visitors use the Website, and measure marketing performance.
Cookies may be used for purposes including:
- Website functionality
- Traffic analysis
- User experience improvement
- Advertising measurement
- Conversion tracking
- Security and fraud prevention
You can control or delete cookies through your browser settings.
Disabling certain cookies may affect some Website functions or analytics features.
6. Google Analytics and Advertising Technologies
This Website may use Google Analytics and other Google advertising or measurement technologies to understand Website traffic, user behavior, and marketing performance.
These services may collect information such as:
- Pages visited
- Session duration
- Device and browser information
- Approximate location
- Referral source
- Website interactions
- Conversion events
Google may process information according to its own privacy policies and service terms.
Where required by applicable law, analytics or advertising cookies may be used only after obtaining the appropriate consent.
7. Third-Party Services
The Website may use or link to third-party services, including but not limited to:
- Google services
- Social media platforms
- Website hosting providers
- Website analytics providers
- Email service providers
- Security and anti-spam services
These third parties may process information independently in accordance with their own privacy policies.
NOVOFLOW is not responsible for the privacy practices of third-party websites or services.
We recommend reviewing the privacy policies of any external services you use.
8. External Links
This Website may contain links to other websites, including social media platforms, partner websites, reference sources, or other external resources.
Once you leave the NOVOFLOW Website, this Privacy Policy no longer applies to the websites you visit.
We are not responsible for the content, security, or privacy practices of external websites.
9. How We Protect Your Information
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic communication, or online storage system can be guaranteed to be completely secure.
Users should therefore avoid submitting unnecessary sensitive or confidential information through public Website forms.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Business inquiry and communication records may be retained for purposes including:
- Customer follow-up
- Sales and quotation history
- Business relationship management
- Legal or accounting requirements
- Dispute resolution
- Security and compliance
Retention periods may vary depending on the type of information and the nature of the business relationship.
11. International Data Transfers
NOVOFLOW operates internationally and serves customers in multiple countries and regions.
Information submitted through this Website may be accessed, stored, or processed in countries different from the country in which you are located.
This may include processing in China or through service providers located in other jurisdictions.
Where required, we take reasonable measures to ensure that personal information is handled in accordance with applicable data protection requirements.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about how your personal data is used
These rights are subject to applicable legal requirements and exceptions.
To exercise a privacy-related request, please contact us using the information provided below.
13. Children’s Privacy
This Website is intended primarily for business and professional users.
NOVOFLOW does not knowingly collect personal information from children through this Website.
If we become aware that personal information relating to a child has been submitted without appropriate authorization, we will take reasonable steps to remove it where required.
14. Legal Basis for Processing
Where applicable data protection laws require a legal basis for processing personal information, we may rely on one or more of the following:
- Your consent
- The performance of a contract or steps taken before entering into a contract
- Our legitimate business interests
- Compliance with legal obligations
Our legitimate interests may include responding to business inquiries, operating and improving the Website, preventing fraud, maintaining Website security, and supporting business development.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, technology, business practices, or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
16. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
NOVOFLOW
Website: www.chinawiperblades.com
Email: mia@chinawiperblades.com
Address:
8/F, Bldg. 039, Huacheng Garden, 595 Qingshuqiao Rd., Ningbo, Zhejiang, China
